I can think of few reasons why anyone would read a document in the workplace if they already knew what was in it. Sadly, workplace rookies have little experience writing for an audience who knows less than they do. (Remember they’ve created documents exclusively for teachers since they learned to write.) That means their documents…
Folks who rail against passive voice usually cite an unethical writer (or speaker) who is trying to avoid responsibility. Passive voice is certainly one linguistic tool for unethical behavior. But active voice can be used unethically, too. Compare the two lies: My homework was eaten. (passive) The dog ate my homework. (active) I see confusion here between the tool and the…
This Embarrasses You and I* One of my Bama colleagues sent me this link to a recent Wall Street Journal piece on grammar in the workplace. It’s generated 671 comments as I write this. Whew!
“Passive voice is bad,” cry self-proclaimed (but undereducated) writing experts. I’ve known lots of these folks who can’t accurately identify a passive. And very few folks who can accurately define it. And even fewer who can provide amateur writers with more useful advice than this platitude. (In fact, I can’t accurately call it a platitude since…
Yesterday’s post argued that sentence variety is the enemy of efficiency. Efficient sentence organization is dependent on cohesion: the links between ideas that hold sentences together. My experience teaching professionals to write is that most are able to create cohesive prose without explicit instruction. But, for those without this ability, the problem is critical. Their readers struggle…
Which fork would you prefer to talk about at a party? Is it the same fork you would want to use when you’re in a hurry to eat your lunch? I hope you agree with me that the fork on the left is more interesting–hence a better candidate for conversation in a social setting–and the fork on the…
Parker’s post on genres is great. It nicely captures the fact that, when aspects of rhetorical context like speech act (or purpose) are repeated often, they give rise to genres. One common workplace genre is the directive. You may notice that these speech acts fall within the four purposes identified in my tutorial: representatives = informing, directives…
Did cupid fail? You can’t be certain unless you know his aim (get it?). I mean maybe he was looking for work in the off season and was hired as a hitman. OK. That was kinda lame. But my point is that you ignore the importance of purpose in determining the success of a document at your own peril….
Growing up, my son never wanted to start at the beginning. I guess it’s human nature. I mean who doesn’t want to start with dessert? My son’s desire wasn’t an issue until he wanted to participate in some new activity that required skill (think karate, piano, golf, etc.), and he still wanted to skip the beginning. With those…
I don’t know people who read at work for fun. They read because they need help doing their jobs. That means they’re looking for documents they can USE. Few things make a document more usable than format. (I’m talking about white space, typography, etc.) Revising Professional Writing devotes a chapter to this topic. I’ve been using short…