A couple of months back, Forbes.com published 10 Tips For Better Business Writing. Tip #3 was “Omit needless words.” The author echoed the time-honored advice of William Strunk, Jr., in The Elements of Style published by Cornell University, where he worked as an English professor, in 1919. (You may be more familiar with later editions of the book by Strunk…
I’ve said before that advice to ban the passive voice counts as a platitude. A recently published study corroborates my point. The authors of that study wrote, [Advice to ban the passive voice] implies that the active and passive voice can be used interchangeably and, where grammatically possible, the active voice should always be favoured. Their results show…
I meant to post this Monday morning — when many in the workplace could use a happiness boost! (That’s what dopamine does for your brain.) You may think positive psychology is mostly platitudes. But Shawn Achor could change your mind. The psychologist’s research into happiness shows that success does not lead to happiness. Instead, happiness leads to…
If you need evidence that people feel passionately about language, check out a plain language summary of research published by Kate Burridge, Professor of Linguistics at Monash University in Australia. The summary appeared today in the Linguistics Research Digest, a terrific resource for locating more than platitudes about communication. Their goal is “to provide up-to-date reports on the…
I teach my first class of the fall 2012 semester tonight: Leadership Communication. The focus includes writing but is not specific to it. Instead, we study how to lead with language (plus some non-verbal behaviors because we’re interested in communication). Because I will be thinking about the topics in this class quite often over the next 15 weeks, some…
I shared my position on the use of short lectures in a writing class a couple of days ago. But I told only part of the story from the video lecture-tutorial + teaching note that will be published in the Journal of Organizational Behavior Education. The amateurs in my courses depend on me to make a professional’s tacit…
Julia Williams, President of the Professional Communication Society (and one of my favorite colleagues) has negotiated a deal to offer a free eLearning course on leadership communication to IEEE members. Details are available in Julia’s Monthly eNotice. IEEE offers 3 CEUs (or professional development hours) for successful completion of the course. I created the content for…
Know your audience! The most common platitude about workplace writing. Well . . . duh . . . who could argue with that? It certainly doesn’t describe what pros have learned. What amateurs need is GUIDANCE for getting to know the right things about their readers. My guidance, based on a chapter new to the third edition of Revising Professional Writing, focuses…
“Passive voice is bad,” cry self-proclaimed (but undereducated) writing experts. I’ve known lots of these folks who can’t accurately identify a passive. And very few folks who can accurately define it. And even fewer who can provide amateur writers with more useful advice than this platitude. (In fact, I can’t accurately call it a platitude since…
I’ve been talking about the role of writing for professionals for nearly 25 years. My “talk” has always taken place in a university classroom or an academic journal. I’m not ready to stop talking in those contexts, but I am tired of their constraints. So why not talk with fewer (or at least different) constraints here? There are things…