Shibboleths for National Grammar Day

For National Grammar Day, I’m posting a slightly edited version of “Shibboleths and entering the professions,” which appeared on Pros Write back in 2012. I wrote the original in response to the raised eyebrows after I posted  “Language choices can be unsuccessful — but never wrong.” For some readers, my belief that language can never…

Create logical flow between sentences to promote accurate and efficient reading

I have argued that sentence variety is the enemy of efficiency. People read more accurately and efficiently when all the elements of a document are tightly connected. This includes the connection between consecutive sentences. I refer to this as cohesion (sometimes referred to as Functional Sentence Perspective by linguists). My experience is that most adults are able to create cohesive prose…

How to perform the role of “grammar checker” at work

Yesterday in “The big grammar quiz of 2014,” the UK’s Management Today published a terrific piece about grammar in workplace writing. Test yourself with their quiz. Then review your score with their key, which includes thoughtful and accurate explanations. If you rely on Strunk and White’s classic, The Elements of Style, you will resist those explanations. But…

Six guidelines for responding to hostile challenges to change

I’m breaking my silence here at Pros Write with these guidelines. They’re the result of a study made available today in Business and Professional Communication Quarterly. With my co-authors (Pierson Carmichael and Jefrey Naidoo), I offer six practical lessons to help change agents manage communication and maintain credibility with stakeholders who have made a hostile challenge like “Why…