What does that smiley face mean? And should you use it?
|

What does that smiley face mean? And should you use it?

There’s been buzz about the use of emoticons like the smiley face 🙂 or wink 😉 in the workplace. A New York Times article in 2011. Huffington Post took on the topic in a 2011 article and again in this 2012 article. A post by Gemma Stoyle at Linguistics Research Digest spurred my thinking about what emoticons mean and when they’re appropriate. Research by Eli…

Why new grads don’t get the job
|

Why new grads don’t get the job

My colleague, Saul Carliner, shared this slide deck from Mark O-Toole about why new grads don’t get hired. See if you can locate one of the eleven reasons that isn’t caused by (or couldn’t be fixed with better) communication. Congratulations Graduate! Eleven Reasons Why I Will Never Hire You. from Mark O’Toole Here’s my analysis….

Want satisfied workplace readers? Give them an efficient reading experience
| |

Want satisfied workplace readers? Give them an efficient reading experience

Efficiency. One of the greatest challenges for amateur workplace writers, who have not yet wrapped their heads around the fact that their colleagues do not read like  teachers do. I’ve made the point many times that teachers are obligated to read their students’ documents thoughtfully. And that workplace readers actually read the same way writers…

Pros avoid sexist language
| | |

Pros avoid sexist language

Within Western culture, there are few workplaces with ONLY men or ONLY women. In theory, our workplaces are gender neutral. Our language, however, sometimes perpetuates a world in which women are subservient to men. Sexist language is commonly characterized using six issues: pseudo-generic pronoun, he (e.g., When an employee asks for a raise, he should be brief.) pseudo-generic noun,…

Pros test their draft documents — with readers
|

Pros test their draft documents — with readers

Because pro writers recognize their limitations, they adopt practices designed to overcome them. One of those practices is testing a draft before delivering the final document. That’s why I highlighted the practice within my post: What is plain language? (Part Four: Putting It All Together in a Process). There are lots of document quality testing methods. While the source…

So you’re learning to write like a professional researcher?
| |

So you’re learning to write like a professional researcher?

Although I don’t have much time today, I promised the doctoral students I met with at LSU last Friday that I would share an interesting phrasebank from the folks at the University of Manchester for those learning to write like a researcher in English. Here are some examples for use in the Introduction section of…

The genre of research articles: Introduction sections
|

The genre of research articles: Introduction sections

Today’s post begins a series on the different sections that make up a research article (RA). I’m tackling the Introduction section first. The Introduction provides a “frame” for the research. It sets the boundaries for interpretation. (See this post for a discussion of the overall structure of the RA.) Based on my 25 or so years of experience writing and teaching others…

Is your vision clear — or blurry?
|

Is your vision clear — or blurry?

I’m working on a post about research articles, but it’s not ready for the world yet. So I wanted to share a terrific piece on vision statements from Gavin over at Make A POWERful Point. He contrasts this vision statement attributed to Albertsons: Guided by relentless focus on our five imperatives, we will constantly strive to implement the…