Fix This Writing! Jed’s Customer Email
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Fix This Writing! Jed’s Customer Email

The terrific Leslie O’Flahavan, owner of E-WRITE, and I recently held our first LinkedIn Live broadcast of Fix This Writing! Two Experts Show How to Make Bad Writing Better. Watch the recording and view the writing we discussed below. The idea behind our broadcast is to take an example of not-very-good writing, explain why it’s…

Save time and avoid frustration during content collaborations
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Save time and avoid frustration during content collaborations

Here are some common workplace issues that are one focus for my technical editing students this week. Content Collaboration #1 You’ve just started work on a document and are gathering information to include from several individuals who represent different departments at your organization. You get a response from three individuals. Individual A suggests deleting an…

Plain language requires attention to the process

Plain language requires attention to the process

The first three parts of my series on defining plain language focused on the three aspects of the rhetorical triangle: (1) textual elements like style and organization, (2) reader outcomes like comprehension and usability, and (3) writer outcomes like organizational costs and benefits. To overcome the limitations of any one of those aspects when considered alone,…

Plain language requires attention to the audience

Plain language requires attention to the audience

In Part One of my attempt to explain how I understand plain language, I focused on the elements of a text that must be managed to create a plain language document. Anyone who has known me for long, however, could have predicted that I would talk about the rhetorical context of a high quality document in Part Two. …

Plain language requires attention to the text

Plain language requires attention to the text

To celebrate International Plain Language Day, I’m republishing a four-part series in which I defined “plain language” a couple of years ago. Part three was accidentally published last night. [sigh] Here’s part one. Perhaps the most obvious way to define plain language is to focus on the words a writer chooses. For instance, a common proscription…

Plain language requires attention to the writer’s organization

Plain language requires attention to the writer’s organization

[This post should have appeared on October 13 to acknowledge International Plain Language Day.  More important, it should have appeared AFTER parts one and two.] In the first two posts defining what I mean by “plain language,” I have focused on two points of the rhetorical triangle: textual elements like style and organization (Part One) and reader outcomes…

Read. Then write.

Read. Then write.

One of the most important things any teacher or manager can do to help novices become pro writers is to discuss sample messages with them. Reading thoughtfully precedes writing successfully! The key to thoughtful reading is discussing the sample message in sufficient, relevant detail and connecting those details to future messages the writer will create.** Here are…

Check out the 4th Edition of Revising Professional Writing
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Check out the 4th Edition of Revising Professional Writing

The 4th edition of Revising Professional Writing in Science and Technology, Business, and the Social Sciences is now available.  It’s an affordable workbook at $39.95 USD, with over 400 revision and editing problems. Instructors get an answer key plus supplements here on Pros Write (e.g., sample documents, videos, etc.) supporting the principles in the book. Each of the 21 chapters…

Which federal agencies made the grade?

Which federal agencies made the grade?

The Center for Plain Language just released their 2014 Federal Plain Language Report Card. Highest grades went to Homeland Security, Securities and Exchange Commission, and Social Security Administration. In their white paper, they note that the quality of writing within the US federal government is improving. • 16 out of 22 departments improved over last year’s grades….

How to perform the role of “grammar checker” at work

How to perform the role of “grammar checker” at work

Yesterday in “The big grammar quiz of 2014,” the UK’s Management Today published a terrific piece about grammar in workplace writing. Test yourself with their quiz. Then review your score with their key, which includes thoughtful and accurate explanations. If you rely on Strunk and White’s classic, The Elements of Style, you will resist those explanations. But…