Judge Wilken tells NCAA attorney to “use actual, meaningful words”
If content is king, then usability is queen
A simple way to test your reader’s response before document delivery
Focusing on Readers & Writers, Putting it all together
Speaking of how readers judge writers . . .
Being Strategic, Email request, Sensitive correspondence
Email etiquette for students
Being Strategic, Dr. Kim's Philosophy, Focusing on Readers & Writers
What is plain language? (Part Two: Audience outcomes)
Focusing on Readers & Writers, Managing Style
What do taboo words mean?
Focusing on Process, Focusing on Readers & Writers
There’s no substitute for observing your readers
Being Strategic, Focusing on Readers & Writers