Non-sensitive correspondence, Organizing Content, Sensitive correspondence
Tag: Audience analysis
10 Posts
How people really read
Non-sensitive correspondence, Organizing Content, Sensitive correspondence
When should you delay stating your bottom line message?
Being Strategic, Focusing on Process
Pros test their draft documents — with readers
Being Strategic, Focusing on Readers & Writers
How can you sell plain language to your manager?
Focusing on Process, Focusing on Readers & Writers
There’s no substitute for observing your readers
Language communicates more than content
Focusing on Readers & Writers, Guest Posts
Guest Post: Effective Leadership in “Norma Rae”
Guest Post: Confronting an employee
Being Strategic, Developing Content, Focusing on Process, Sales letter