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  • Cut your email into three chunks for better digestion
    Crafting a Genre | Non-sensitive correspondence | Organizing Content

    Cut your email into three chunks for better digestion

    Bydr.kim December 16, 2013August 8, 2014

    Travis, a former student who now works as an IT consultant, asked for a summary of what we taught him about developing and organizing content in emails ’cause he wants to share it with his project leaders. (Seems they had asked him how he knew what the majority of new grads don’t.)  Although I’ve written…

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  • How to write like a (wo)man at work
    Managing Style

    How to write like a (wo)man at work

    Bydr.kim December 11, 2013December 26, 2013

    Thanks to Linguistics Research Digest for pointing me toward a recent study showing that men and women use different writing styles (word choices and sentence structures). This is significant for a couple of reasons. First, the differences have been documented in speech rather than writing prior to this research. Second, and most importantly, the female…

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  • Friday fun with the doge meme
    Other Stuff

    Friday fun with the doge meme

    Bydr.kim December 6, 2013

    Learn a little something about language humor at Much Reading. Wow. over at The American Scholar. Jessica Love explains the linguistic humor of the doge memes. Like the ones shown here. Happy Friday!

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  • Unexpected results of research on format and parallelism
    Managing Style | Organizing Content

    Unexpected results of research on format and parallelism

    Bydr.kim December 3, 2013July 24, 2014

    I regularly advise writers to use grammatical parallelism and visual formatting to influence document quality. (Use the links if you don’t know what I mean.) But I saw some evidence presented by colleagues at a recent conference that led me to refine that advice. Here’s the bottom line for those who don’t want the details: Use…

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  • Do you know what you’re saying about grammar?
    Managing Style | Mastering Mechanics

    Do you know what you’re saying about grammar?

    Bydr.kim December 1, 2013

    Do you offer grammar advice to others? I urge you to read 12 mistakes nearly everyone who writes about grammar makes to insure you’re not repeating common mistakes. Jonathon Owen, blogger at Arrant Pedantry (and also a linguist, writer, and editor) knows what he’s talking about. To me, the most serious mistake self-proclaimed “specialists” make is…

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  • Thanksgiving preparation infographic
    Other Stuff

    Thanksgiving preparation infographic

    Bydr.kim November 27, 2013November 26, 2013

    In honor of those folks preparing for thanksgiving feasts in the US, I’d like to share the food prep timeline created by the writer at Ideas Illustrated. Enjoy consuming the results of all that logistically complex labor!

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  • Here’s a tool for calculating the costs of writing at work
    Being Strategic | Focusing on Readers & Writers

    Here’s a tool for calculating the costs of writing at work

    Bydr.kim November 26, 2013

    If you need to make business case for creating higher quality documents in your workplace, check out the cost calculators from Eclectic. You can calculate the daily and annual costs of ineffective emails. the cost of creating a specific document. the annual cost for you to write documents. It’s worth reminding you of two other resources for making…

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  • Grades for plain language at US agencies
    Pros Writing in the News

    Grades for plain language at US agencies

    Bydr.kim November 20, 2013

    Check it out. The Center for Plain Language just released this 2013 report card for plain writing done by federal agencies. Details are available from their website. Two related media articles appear below. Sure makes me wonder what’s different in the USDA (Dept of Agriculture) and the DOL (Dept of Labor). Related articles The Worst…

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  • A good example of bad customer service writing
    Customer message | Focusing on Text Elements

    A good example of bad customer service writing

    Bydr.kim November 14, 2013August 7, 2014

    I recently discovered Leslie O’Flahavan’s Writing Matters blog and thought I’d share her analysis of some bad writing. Follow the link to see how she re-wrote the email. I look forward to reading more of Leslie’s work. Text of Customer Service Email Leslie Explains Why This is Bad Customer Service Writing Click on the Links for…

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  • Friday fun with malapropisms
    Other Stuff

    Friday fun with malapropisms

    Bydr.kim November 8, 2013

    I’ve written about malapropisms before. If you want a diversion that involves word play with malapropisms today, try this game from Oxford Dictionaries. Example: The muscles around the stomach are known as the abominable muscles. Answer: Abdominal (‘abominable’ means ‘detestable’). A prospectus is someone who searches for gold. After a long air flight, it is reassuring to get your feet back…

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