The (sub)genre of the executive summary. [Version 2.0]

[updated from the original post on March 16, 2016] When a business professional needs to influence other people to do something not obviously beneficial to them, the individual often writes a persuasive document. That’s why we have proposals, business plans, recommendation reports, white papers, etc. Because such documents present complex information, they are usually lengthy. But readers are busy! So…

Theory vs Experience. Again.

This post has appeared before. It’s a different set of students today. And a different university this time. But much remains the same… Many people believe you have to choose between experience and theory when you want to gain knowledge or skills. But the choice represents a false dichotomy. It’s on my mind today as I…

The (sub)genre of the executive summary

When a business professional needs to influence other people to do something not obviously beneficial to them, the individual often writes a persuasive document. That’s why we have proposals, business plans, recommendation reports, white papers, etc. Because such documents present complex information, they are usually lengthy. But readers are busy! So writers need to provide their audience with a way…

Feds make better grades in 2015

The Center for Plain Language recently released final grades for US federal agencies. After completing a rigorous evaluation process, they concluded that Participation by agencies in the Center for Plain Language Federal Plain Language Report Card reached an all-time high: 23 agencies submitted materials for review, including all 15 Cabinet-level departments. Compliance scores increased overall: Eight…