Business plan, Developing Content, Instructions

Insure readers understand your message with the right content

July 21, 2014 — 8 Comments

Customer message, Focusing on Text Elements

A good example of bad customer service writing

November 14, 2013 — 3 Comments

Being Strategic, Developing Content, Focusing on Process, Sales letter

Pros plan message content strategically

July 26, 2012 — 0 Comments

Developing Content

The video tutorial on informative prose

June 26, 2012 — 0 Comments

Developing Content

Pros know their audience can’t read minds

June 25, 2012 — 0 Comments