Since 2010, the Center for Plain Language annually judges the quality of content produced by US government agencies. The results for 2017 are shown below. I love these report cards for several reasons but chief among them is that they use an evidence-based approach. On a shoestring budget. Most complaints about content quality are vague. But the…
The Center for Plain Language recently released final grades for US federal agencies. After completing a rigorous evaluation process, they concluded that Participation by agencies in the Center for Plain Language Federal Plain Language Report Card reached an all-time high: 23 agencies submitted materials for review, including all 15 Cabinet-level departments. Compliance scores increased overall: Eight…
The Center for Plain Language just released their 2014 Federal Plain Language Report Card. Highest grades went to Homeland Security, Securities and Exchange Commission, and Social Security Administration. In their white paper, they note that the quality of writing within the US federal government is improving. • 16 out of 22 departments improved over last year’s grades….
My colleague, Burcu, sent me the link to this recent Forbes piece by Liz Ryan on why people writing things like as per my message and it has come to my attention. It’s a good read so I tweeted about it. If you missed it, here's a good explanation from @forbes for why people write zombie…
I think so. At least this email from the lead writer at Pinterest to all company employees supports the connection. It is too good not to share. (See my series on what plain language is for background.) Because of my current research on workplace writing quality, I’ve been thinking about how to capture the qualities of organizations…
To Be Clear, SEC Reviewers Want Filings in Plain English, Period” from the Wall Street Journal will help you make your case. Let me highlight a few of their examples of SEC (Securities and Exchange Commission) responses to the filing documents companies have submitted for review. In case these documents are unfamiliar to you, here’s how Wikipedia describes them:…
I already shared this on twitter but thought it was worth sharing here as well because I have a different set of followers here on Pros Write. Branson’s description of his process and what he does and does not delegate will help you understand a piece of what it means to be a pro writer. How…
It’s the ability to write. I wholeheartedly agree with the author of this piece found on LinkedIn so I’m sharing it with Pros Write readers. Walter Chen uses three mega-successful business leaders to make his point. Ben Horowitz, co-founder of the venture capital company, Andreessen Horowitz; Andrew Grove, former CEO of Intel; Jeff Bezos, CEO of…
Please tell me you had a teacher talk about homophones at least once during your educational experience. This story from the Salt Lake Tribune a few days ago depresses me on many levels. In short, an English language teacher was fired for using the word, “homophonic.” Like I’m watching a car crash . . . I haven’t been…
Thanks to the folks at Bridging the Unbridgeable, I learned that the CIA style manual is now publicly available. As the Director of Intelligence wrote in the foreward to the 8th edition, The information the CIA gathers and the analysis it produces mean little if we cannot convey them effectively. I’ve included the manual here so you can investigate for yourself. The…