Use parallel structure in lists to increase reading efficiency
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Use parallel structure in lists to increase reading efficiency

Those offering advice to professionals who write have long suggested that similar ideas should appear in similar (or parallel) form. In fact, the advice appears in one of the earliest business writing textbooks, first published in the U.S. in 1916. But I’m committed to offering you guidance for writing successfully at work based on quality evidence about the…

Unexpected results of research on format and parallelism
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Unexpected results of research on format and parallelism

I regularly advise writers to use grammatical parallelism and visual formatting to influence document quality. (Use the links if you don’t know what I mean.) But I saw some evidence presented by colleagues at a recent conference that led me to refine that advice. Here’s the bottom line for those who don’t want the details: Use…

Amateurs don’t know everyone reads like they do

Amateurs don’t know everyone reads like they do

Amateurs rarely appreciate the (lack of) commitment of workplace readers. It’s another one of the consequences of the fact that, as students, they have prepared documents only for teachers, who are required to read thoughtfully whatever their students write and who have no real use for the content in those documents. Amateurs don’t often recognize that everyone else…