Privacy Policy

Our website address is: https://proswrite.com.

We respect your privacy and are committed to protecting your personal information. This privacy policy tells you how we collect, use, and safeguard your personal information.

Information We Collect

We collect your first and last name and email address when you purchase or register for one of our online courses. We also collect details on your course progress and performance as you work through the course materials. We do not collect any other personal details or information.

How We Use Your Information

We use your information in the following ways:

  • To communicate with you about your course access and progress. We may send you emails related to your course login, updates, and reminders.
  • To better understand how learners are engaging with our course content. We analyze course performance data and statistics to improve our course offerings.
  • To provide support and answers to any questions about the course content or technology. Our support staff may access your name, email, and course details to assist you.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

How long we retain your data

For users that register on our website, you can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How We Safeguard Your Information

We are committed to ensuring the security and privacy of your personal information. We use standard security protocols and measures to protect the confidentiality of your information and secure it from unauthorized access or disclosure.

Your information will only be used for the purposes outlined in this policy. We do not sell or share your personal information with third parties. You may opt out of receiving communications from us at any time.

Please contact us at Dr.Kim@proswrite if you have any questions about this privacy policy.

Policy on Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.